Oh No. Your community turned toxic. Now what?

How to engage a community that used to love you, but is currently really unhappy, and not make things worse.

Carter Gibson

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Angry woman ranting on a laptop computer about internet

The reason I’m writing this story is because I love Cities Skylines. Well, the first one at least. You see, I’m a big ol’ dork when it comes to city simulation video games. I have hundreds and hundreds of…

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Carter Gibson

Community Management strategist & Program Manager | Internal Community Programs Lead @ Google | Excitable Geek | Lover of spectacle | I write about my passions